Simple 28 Day No Quibble Refund Policy...
If your not happy with your purchase for any reason (and we mean any reason, don't like the colour is fine!) within 28 days of delivery you can return it to us for a no quibble full refund. This does not affect your statutory rights.
For all returns please contact us first at at shop@modelrailwayloft.co.uk or call us on 0800 098 8355 to obtain a return number and return address.
If the items being returned are faulty, damaged or were sent out to you by our error then we'll pay your return postage costs (but please contact us first to agree how you'll be posting it back), all other returns we don't cover the return postage cost.
If you require a refund please contact us at shop@modelrailwayloft.co.uk or call us on 0800 098 8355. We will issue you with a return number and return address.
If you require a refund please contact us at shop@modelrailwayloft.co.uk or call us on 0800 098 8355. We will issue you with a return number and return address.
Please do not return items to our Beeston address without prior authorisation as this will greatly delay refunds and your delivery may be refused.
